PAYMENT
Order payment
After making the payment using a credit card, you need to save cards, checks (confirmation of payment received in the online store) for reconciliation with the statement of card account (to confirm transactions in case of disputable situations).
Thus, the payment of our services You will be comfortable and will take a little time.
We accept payment only in Belarusian rubles. At the rate Your Bank
To buy flowers and bouquets online easy:
- Choose an item;
- Click the "buy with one click" order feature. Manager will call you for further details.
You can place an order and get discount on purchase:
- Choose an item;
- Put items in basket, click on the button "add To cart";
- In one order can contain multiple items. They are stored in the basket.
- When You are undecided, You need to click on the icon "basket", click "Checkout";
- For "checkout" You need to fill out a form with contact information necessary for delivery of the goods;
- Fill the form in two ways: First, register in the Personal Cabinet (and geta discount of 3%) or simply log (will be saved).
- To enter the delivery address, time, date and the text of the note for the recipient;
- To choose the delivery method;
- Choose a payment method;
After completing the order, you will receive an e-mail notification of the registration; Then you will contact the Manager to confirm contact data, specify address and delivery time
Exchange of goods is possible in cases:
- Exchange request within 30 minutes after placing the order for the same amount;
- Upon delivery of the order exchange is possible in the case of reasonable not customer satisfaction. But each delivery is paid;
Order cancellation is possible in cases:
- if the product delivered is not in time;
- if the buyer identified discrepancy of the goods ordered through the website;
- if the recipient proved inadequate quality of the goods.
None of these items in our practice was not! We are committed to the complete satisfaction of our customers!
All disputes are settled by negotiations between the parties, in case of compromise under the legislation of Belarus.
Refund:
We guarantee quality work for the delivery of flowers, the quality and freshness of Your chosen product, so in case of exchange, and rejection of goods, we will refund You the money transferred the same method you used when buying.
The term of refund:
- residents of the Republic of Belarus within 7 days,
- not resident within 30 days
The refund to the card with which payment was made